Whoo Intercom lets you see who's at the front door, whether you're home or away. You can greet visitors, grant access, and allow deliveries from your smartphone, reducing issues like missed packages and lost keys, thus boosting security and convenience.

Whoo Intercom uses Power over Ethernet (PoE) and an electric door strike. PoE provides power and data via one Ethernet cable, simplifying installation. The electric door strike allows remote unlocking through the Whoo Intercom app. Requirements include a stable internet connection.

You need an internet connection with at least 2 Mbps upload speed. While download speed is often emphasized, upload speed is crucial for our one-way video communication. Comcast's Performance Starter, at about $25/month, meets this requirement. This ensures smooth operation, allowing you to greet visitors and manage access via your smartphone.

Installation is easy and the device is up and running in less than a day.

No. The Whoo doorphone is very easy to install. A handyman or super can do it. But we do recommend that you contact one of our certified installers.

If you use multiple entrances for your building, we can install a Whoo intercom at each entrance. If your building only has one entrance, but there are two doors (i.e. a main door leading into a vestibule/foyer and then a door into the lobby), the Whoo intercom can be configured to control both doors.

Whoo is available for installation anywhere in the U.S. For installation information or a customized quote, click here.

Users can use any smart device that runs on either iOS or Android.

Yes! For regular delivery companies (e.g. Fedex, UPS, USPS), keyless entry button can be created in the intercom. This can be set up in the Console at the Building level. For one time deliveries a QR code can be generated for a visitor (in this case a delivery person). This is done in the Phone App.

The building Manager can also give a permanent code to your local post office that opens the appropriate door like any other deliveries.

Whoo takes your privacy very seriously. You always maintain control over all your information. Read our privacy policy here.

Now you can upgrade seamlessly to a modern smartphone app that will allow you to see exactly who is there. During installation, we will remove your existing intercom panel and simply replace it with our device.

Yes. Whoo is not just for buildings. It is good for any location where multiple people can open a common door or gate.

No. Whoo can also call any telephone number and work as an audio-only telephone entry system.

If an apartment is not occupied we don’t add a call button for that unit, nor charge the subscription fee. Once the unit becomes occupied, we can add a button and update your subscription.

We provide technical support remotely and, if necessary, our local installers can replace the unit. All of this is covered under our 1 year warranty.

Our hardware can integrate with a keyfob, and we are releasing that feature soon. Another feature you can expect from Whoo is the ability for tenants to use their phone as a fob, meaning they have one less item to carry around.

Yes. Residents would be able to use the same keyless entry functionality in common areas, allowing each resident to securely access the space using an individual access code.

Get in touch with our sales team to find out about software integration.

If you decide to cancel your service, your building will still be able to utilize the keyless entry feature. However, the device will no longer call the residents and the residents will not be able to open the door remotely.

Each tenant has a unique 4 digit acess code that can be used for keyless entry. Simply touch and hold your intercom button for a few seconds and the screen will change to let you punch in your keyless entry code. Tenants can find their keyless entry code in the Whoo App.

If your front entrance door doesn't have a locking mechanism (or that mechanism doesn't work), it will need to be replaced prior to the installation of the intercom. There are different styles of locks and they range in price and installation cost. We can refer you to the best locksmith to help you with the process.

Yes, our device is rated to operate between -20 to 50 Celsius (-5 to 120 F).

Yes. There is a 1-year warranty on the device, and we will replace the unit if anything breaks.

Yes! You can connect as many devices (phones/tablets) as you want to each button. We can also set up multiple buttons for an apartment.

Absolutely. This is one of our more popular configurations. We configure the deliveries button(s) to only open the front door, so packages can be safely left inside your building. The residents’ buttons will open both doors. There is no extra cost from Whoo but you need to have door strikes on both doors. Our installers can help with that.

Not yet. We are considering this feature carefully because we are very sensitive to privacy concerns (you can read our privacy policy here).

Whoo works with most commercial garage openers: Liftmaster, Chamberlain, myQ, Merlin, Griftco, CPSG, etc. If your building has another system, please let us know.

To raise the volume for the calls use the up volume button on your phone while you are using the Whoo app.

Yes, Whoo NDAA compliant

For tutorials and guides to manage the Console for Property Managers visit Console Guide | Property Managers

See the steps in the Whoo Console Guide.

You can troubleshoot sending pairing codes here.

See the steps in the Whoo Console Guide.

See the steps in the Whoo Console Guide.

See the steps in the Whoo Console Guide.

We are built from the ground up to share Recurring Revenue with dealers.

The Aura12 (from ZKTeco) is sold through distribution partners. Dealers are required to sign up to the Whoo service in order to sell the Aura12. This is how dealers receive recurring revenue.

Whoo is the software that powers both the ZKTeco intercom (Aura12) and the revenue sharing infrastructure behind it.

Please look at the Android resource to help you troubleshoot your Android device.