whoo intercoM
The next generation of intelligent building entry systems. We don’t
make the intercoms, we make them better.
make the intercoms, we make them better.
Connect. Guide. Welcome.
What is WHOO INTERCOM
Whoo Intercom is a smart communication software designed for residential, mixed-use, and hospitality buildings.
It connects residents, visitors, and building systems through an intuitive interface—providing instant communication, secure access, and built-in guidance powered by AI.
Whether someone is arriving for a visit, delivering a package, or exploring the building, Whoo Intercom ensures a seamless and secure experience from the moment they arrive.
Seamless access and intelligent visitor interactions.
core capabilites
Smart Video Calling
Connect instantly. Visitors can call residents or staff directly through the intercom, ensuring fast communication and effortless entry.
Secure Access Management
Grant access with confidence. Residents can open doors remotely, verify who’s at the entrance, and manage access permissions easily.
Smart Video Calling
Connect instantly. Visitors can call residents or staff directly through the intercom, ensuring fast communication and effortless entry.
Secure Access Management
Grant access with confidence. Residents can open doors remotely, verify who’s at the entrance, and manage access permissions easily.
HOW whoo intercom WORKS
A smarter entry experience for every building
Touchscreen or hardware integration
Cloud-managed software
Works with popular intercom brands
API-ready for custom integrations
Configurable for single-unit or multi-building setups
Whoo Intercom adapts to your building—not the other way around.
Reduces front desk workload
Fewer repetitive calls and interactions for staff.
Enhances security & control
Smart access permissions and visitor verification.
Improves resident experience
Faster communication, easier access, better guidance.
Partner-ready software
Ideal for hardware manufacturers and integrators.
Elevates the building’s value
A premium, modern experience for residents and visitors.
Two Ways to Deploy Whoo Intercom
Whoo Intercom adapts to your building — whether you already have intercom hardware installed or want a hardware-free solution.
Intercom Integration
Upgrade your existing intercom system
Whoo Intercom integrates with leading intercom brands to make them smarter, more flexible and remotely manageable.
Residents and hosts can receive calls, see visitors and open doors directly from their phone — without replacing the existing hardware.
qr whoo
A virtual intercom, right on your phone
With the QR Code solution, there’s no physical intercom required. Visitors simply scan a QR code at the entrance and instantly access a mobile interface that mirrors a traditional intercom screen — including the resident directory and call buttons.
No hardware. No installation. Just scan and connect.
Consistent experience for residents and visitors
Every space benefits from Whoo Intercom
IDEAL FOR
Whoo Intercom adapts to any environment — from residential buildings to enterprise-grade mixed-use spaces. If you’re looking to modernize access, communication, and visitor experience, this is where it fits best.
Residential Communities
Safer, smarter entry systems for tenants.
Mixed-Use Buildings
Unified access and clear visitor management.
Hospitality & Short Rentals
Host-managed access for smooth guest arrivals.
Residential Communities
Safer, smarter entry systems for tenants.
Mixed-Use Buildings
Unified access and clear visitor management.
Hospitality & Short Rentals
Host-managed access for smooth guest arrivals.
POWERED BY
WHOO INTERCOM
INSTALLATION FAQS
Whoo intercom is made specifically for apartment buildings, and purposefully designed to be easy to install. We want our installation partners to feel confident when installing Whoo intercom, so we’ve laid out some answers to common questions below.
Whoo intercom is easy to install. We’ll send you a single panel to install at the front entrance of a building. Using existing wiring, Whoo connects to the buildings door strike, and can be configured to control the doors in any combination.
Whoo uses one Cat5 cable which brings Power over Ethernet, and a set of dry contact relays that allow us to activate up to three existing electric door strikes.
We have used cellular modems and they work well as long as the building has a strong enough cell signal in the room where the modem is installed.
Before installation, the site must first have an internet connection. The lead time at that point is between 1 to 2 weeks for simple installations (1 – 10 building entrances). For larger projects the lead time may vary from 2 weeks to 60 days depending on the complexity.
No. Every door strike is powered by its own transformer. Our device just offers “dry contact relays” to control that circuit. It is as though Whoo just presses the door-open switch.
We provide the Whoo intercom and include a PoE injector to power the device. We don’t provide any additional door strikes, hardware, or cabling. For more details about what materials to have on hand, read our guide here.
We do require an electrical outlet but NOT at the entrance of the building. We need the electrical outlet in the room where the modem will be installed. We normally use the same outlet where the modem is plugged in. We use the outlet to power our unit through a POE injector.
Yes. We are happy to install Key for Business when we install the Whoo intercom, at no extra cost. We currently install Key for Business either right behind the Whoo intercom or in the mechanical room.
The Key for Business device uses cellular service to connect to the cloud, while Whoo uses a modem to connect to the cloud. The Key for Business device is powered by the same PoE injector.
No. We can install Key for Business it in any building where we install Whoo.
Absolutely! Get in touch with our sales team to talk about our recurring revenue program that empowers you to be successful selling Whoo intercom.
The standard warranty on all Whoo intercom products is 1 year from date of purchase.
General Requirements
Port 80 (used for HTTP traffic)
SIP Signaling
Protocols: UDP, TCP, and TLS
Ports: 5060 (UDP/TCP), 5061 (TLS)
IP Ranges: Ensure all of Twilio’s signaling IP address ranges are allowed for proper functionality across different regions and redundancy.
Media (RTP)
Protocol: UDP
Ports: 10,000 – 60,000
IP Range: 168.86.128.0/18 (specific to Twilio)
1. Normally Open (NO) – Default for Fail-Secure Locks
✅ Best for fail-secure electric strikes (door remains locked if power is lost).
✅ Power is only sent when unlocking the door.
✅ More secure in case of a power failure.
2. Normally Closed (NC) – Used for Fail-Safe Locks
✅ Best for fail-safe magnetic locks (door unlocks if power is lost).
✅ Power is constantly supplied to keep the door locked.
✅ Allows safe egress in case of an emergency.
let's build your smart building strategy
Interested in upgrading your building with Whoo Intercom? Drop us a line and we’ll be in touch shortly.